Returns

Try it at home. If it isn't right for you, send it back. UK returns are free.

• ARIA pillow: 60-night trial.
• ARIA Therapy: 99-day guarantee.

How it works

• Your trial starts the day your order is delivered.
• Use it properly. Used items are fine to return.
• Send the pillow back with its zipped cover, or ARIA Therapy with its straps and charging cable, clean and in reasonable condition.
• For UK orders we send you a prepaid returns label, so returning costs you nothing.
• You get a full refund of the price you paid, to your original payment method.

How to return

1. Email support@powappliances.com with your order number and what you're sending back.
2. We reply within 2 working days with a prepaid label.
3. Pack the item (the original box isn't needed) and drop it off.
4. We refund within 14 days of receiving it and email you when it's done.

Your legal rights

The trial and the guarantee are on top of your statutory rights. You can cancel any order within 14 days of delivery under the Consumer Contracts Regulations 2013, and faulty items are covered by the Consumer Rights Act 2015. Damaged, faulty or wrong items are always replaced or refunded at no cost to you.

Read the full refund policy and the ARIA Therapy guarantee.

Email support@powappliances.com, call 07481265907, or write to 4–6 Hall Street, Bilston, WV14 0AB, United Kingdom.